Holidays

Chaos at Sydney airport as flights cancelled at start of school holidays | Australia news

Sydney airport was thrown into chaos on the first day of the NSW school holidays after a technical problem grounded all departing flights.

Hundreds of passengers were affected after power in the traffic systems operations went down about 5am on Monday.

Lexy Hamilton-Smith
(@LexyHS1)

Frustrated plane commuters at Sydney Airport massive delays @abcnews .. due to systems failure pic.twitter.com/7cSAr3ZINq


September 24, 2017

One passenger in a plane delayed on the tarmac said the captain had told them air traffic control was using manual systems to dispatch planes, which meant only about 15 could leave every hour, compared with the normal 80.

Chris Humphries
(@Humphries71)

I am meant to be on the 8:00 flight, we are all lining up, but just realised the actually is no plane here #SydneyAirport #airtrafficcontrol https://t.co/1j4he2VHzu


September 24, 2017

“All flights at Sydney Airport are currently grounded until further notice due to an Air Traffic Control issue,” a Virgin Australia spokeswoman said.

The airline said it would try to get all of its passengers on their way as quickly at it could after the problem was fixed.

“We will be contacting those guests who may be impacted but we encourage all guests to check the flight status page,” the spokeswoman said.

Airservices Australia, which manages airport traffice control, confirmed only that there was an “issue”.

“At this stage we do have a confirmed technical issue at Sydney which we are trying to rectify. We are also managing flights safely,” Air Services Australia spokeswoman, Sarah Fulton said.

Domestic passengers at the airport tweeted photos of a departures board with flight status reading “delayed – due ATC radar failure”.

Sydney airport urged travellers to be patient.

“Flights are delayed due to an @airservices system issue. Please check with your airline for flight status. Thanks for your patience”, the airport tweeted.

The knock-on affects were felt in Melbourne, where school holidays were also beginning. Planes due to fly from Melbourne to Sydney remained on the tarmac and delays were expected throughout the day, a Melbourne airport spokesman said.

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